Policies & procedures

Documents covering how we operate — your rights as a student, how to lodge a complaint or appeal, how we handle your information, what to expect in training. Download anything below. If you cannot find what you are looking for, get in touch.

Privacy & information handling

Privacy Notice (National VET Data Policy — Schedule 1) Download ↓

The Schedule 1 Privacy Notice required by the National VET Data Policy 2020 (v3, December 2020). You'll see and acknowledge this notice when you enrol — it explains how your training data is shared with NCVER and authorised bodies.

v1.0 Effective 12 Jun 2026

Field Ops Australia · RTO 45729 · If something does not sit right, lodge a complaint or appeal any time.